News

UNN advises on planned maintenance for fixed broadband


UNN advises on planned maintenance for fixed broadband

Following an outage impacting fixed broadband services yesterday night, UNN is currently working with its equipment suppliers to prevent yesterday's incident from reoccurring. This involves work done to the network tonight. While UNN is taking all precautionary measures to prevent any impact on service, UNN would like to inform members of the public that they may face some service interruptions.

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UNN advises on mobile voice and data outage


UNN advises on mobile voice and data outage

On 12th March 2021, Unified National Networks (UNN) detected an outage that affected both mobile voice and data services across the nation, affecting more than 100,000 subscribers. The teams that UNN deployed swiftly upon its detection found out that the incident was caused by fibre cut.

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Cessation of 2G Services


Cessation of 2G Services

Since mobile communication was first introduced in Brunei Darussalam by Jabatan Telekom Brunei (JTB) in 1989 using Advanced Mobile Phone System (AMPS), it has changed the way we communicate dramatically as opposed to the alternative fixed line telephone.  Mobile phones enable users to communicate while on the move and its popularity has dominated the world.

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UNN Submarine Cables - What are they?


UNN Submarine Cables - What are they?

UNN are consortium owners of three submarine cable systems including South-East Asia - Middle East - Western Europe 3 (SE-ME-WE3), Asia-America Gateway (AAG), South-East Asia-Japan Cable (SJC). Why do we have 3 people may ask? To put it simply, it is for diversity, protection, and redundancy. This is to ensure that access to these content remain available to members of the public 24/7.

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