Q: What is UNN?

Unified National Networks Sdn Bhd (UNN) is a fully owned subsidiary of Darussalam Assets and its mandate is to create a state-of-the-art, fixed mobile-convergent network and provide training and development to ensure full Bruneianisation of UNN.

Q: Why is UNN established?

In accordance with Wawasan Brunei 2035 and the 3 main goals:

  • To make Brunei Darussalam a nation which will be widely recognised for the accomplishment of its educated and highly skilled people as measured by the highest international standards.
  • To achieve a quality of life that is among the top 10 countries in the world.
  • To build a dynamic and sustainable economy with an income per capita among the world's top 10.
    • Transforming the ICT sector into a more digital industry with a world class operating model and infrastructure is a critical enabler to achieving the overall vision for Brunei.
    • A review of the telecommunications industry was completed at the end of 2018 and the program has been approved by the Government to move into implementation phase without delay.

Having a single network operator that is independent of the retail ecosystem creates a more vibrant and competitive marketplace, whilst also allowing our nation to keep pace with technological advancements.

Q: What are the Vision and Mission of UNN?

Our Vision
To be the pioneering digital platform, a trusted partner driving growth and innovation for all industries, supporting a skilled and unique Bruneian smart nation that is competitive and collaborating globally.

Our Mission
UNN’s mission is to unify the national networks and create a modern and cost efficient digital platform connecting the entire country. We are an organization that empowers, encourages and enables Brunei’s digital talent by developing our employees to deliver quality services and innovative solutions. Our dedication applies to the continuous advancement of our platforms, supporting local talent, the innovation and entrepreneurship that drives Brunei’s economic development.

Q: What are the differences between UNN and the SalesCos?

The SalesCos will focus on retail operations, including competitive fixed, mobile and broadband services to customers and will have equal access to the network infrastructure provided by UNN.

UNN will offer its wholesale services equally and non-discriminatory to all SalesCos (DST, Progresif, TelBru) including Service Level Agreements (SLAs) i.e. the SLAs are equally applicable to all SalesCos.

Q: Will there be more job opportunities for locals?

Our first priority is to create opportunities for all employees of existing SalesCos (DST, Progresif, TelBru). As a result, initial recruitment will not be open to the general public.

Once the initial teams have been established, we expect that opportunities will be eventually opened to external candidates.

Q: Will 5G be available in Brunei Darussalam in the coming years?

Yes, our goal is to provide 5G Network capabilities by 2021.

Q: How will UNN deliver Wawasan Brunei 2035?

UNN believes that through modernising the network infrastructure and investing on new technologies, it can help create a modern and cost-efficient digital platform in support of Brunei Darussalam’s Vision 2035 and the ICT transformation journey—as Brunei progresses towards a more connected and digitally integrated future.