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Updated as of 01-Nov-2024

Note and Disclaimer:
- A Service Level Agreement (SLA) for network availability defines the minimum uptime percentage UNN guarantees for its network performance and its benchmark is consulted with the SalesCos.
- Mobile Network Availability measures the operability of base stations, reflecting the percentage of uptime. % of mobile network availability are rounded off by 2 decimal places and may show 100% despite some downtime.
- Scheduled maintenance and upgrades, force majeure events, and third-party disruptions beyond UNN control are excluded in the calculation.